on 01-08-2023 07:11
I have been charged for both residential (£60/month) and business (£32/month) for two years after Virgin persuaded me to move to a business account. After I informed them last week, I have heard nothing! has anyone else experienced this?
Answered! Go to Answer
on 01-08-2023 08:23
Hi jebu2303,
Thank you for your post, welcome to the Community Forums!
I'm sorry to hear that you've been charged for both a residential and business account simultaneously. We'll be more than happy to look into this further for you and get this sorted.
I've popped you over a private message, please look out for it over at the white envelope (if you're using a desktop).
Thanks
on 01-08-2023 08:23
Hi jebu2303,
Thank you for your post, welcome to the Community Forums!
I'm sorry to hear that you've been charged for both a residential and business account simultaneously. We'll be more than happy to look into this further for you and get this sorted.
I've popped you over a private message, please look out for it over at the white envelope (if you're using a desktop).
Thanks