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Does Virgin Media actually have support

Just wondering VM actually have a support department . Phone has so many options to stop you talking to anybody and then when you get put in a queue nobody actually answers

two calls today on hold for 20 minutes without any answers

and the on hold music is awful to make you feel worse 

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Very Insightful Person
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Re: Does Virgin Media actually have support

yes, they're just extremely busy, can post issue/query here and 1 of the community or forum staff will be able to answer it

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Re: Does Virgin Media actually have support

Good Afternoon inthebagbud,

 

Thanks for your post on our Community Forums and a very warm welcome to you!

 

Sorry to see you've been left unimpressed with our support. 

 

If you can please elaborate on this issue for us, we will seek to either assist you directly or at the very least, point you in the right direction to find the suitable resolution for the solution.

 

Kindest regards,

 

David_Bn

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