Hi my contract is coming up soon and I have a discount on my broadband was wondering if I could get a discount or money off now instead of me looking for broadband somewhere else like sky, talk talk or plusnet
You could try the text messaging service. Just send a text with a description of regrade to 07533 051809. Your message will go into a queue and a representative will respond to you as soon as possible. It may take a few days.
You can also call 150 from a Virgin landline, or 0345 454 1111, options 1,1 and 4 (Changes to your package) butbest to call at 8am to avoid call queues
If you have a broadband only package it might be worthwhile looking at a broadband and phoneline package as that often works out cheaper. You don't need to use the phoneline.
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali