How come I have been a customer for over 10 years, a new customer gets new equipment both hub and TV box, while I have old unreliable equipment, plus I'm paying £58 a month when a new customer pays £37. Has anyone else had any success with this. Or is it a waste of time trying to get new customer deals.
you are not a new customer you can't get a new customer deal. You may be able to get a new package/price if you get a new 18 month contract but it will not be as good as a new customer deal as they are given at a loss to VM
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