Hi,
I called up to cancel due to price increases and was offered a £3.50 discount for 6 months with no change to my contract term.
I accepted but now the email has been sent confirming the discount but saying I have agreed to a new 12 month contract.
I did not agree to that at all. I only accepted the offer because it wasn't locking me in to a new contract.
Can you please advise why this has happened.
I did not agree to, nor do not wish to sign up for a new 12 month contract.
Regards,
June