Sick of this! Sorry, three times ive try to explain I want my package changing and 3 times the Indians don't understand. The bill is way OTT and I would like to drop my negotiate a new deal so I stay with Virgin.
The first call handler cut me off
The second one went through my billing history for 45 minutes and all I said was can you pass me through to disconnections and then got rather upset I was leaving. Not leaving I want to negotiate not leave so she said how can she help me. Well you can start by learning what negotiations means
The third said sorry I don't understand! and I said okay and put the phone down only for them to ring me up and said you got a fault on my line. No, I was about to blow my top!
Virgin media once over had uk people talking to you not someone from the outback who can't even understand what you mean let alone a post code. Sorry just shear frustration!
I take it I can't contact a uk call center. Can see why Branson a billionaire with the increases probably paying peanuts to them anyway.
Sorry if I offended anyone but, Im sure Im not the only one who feels frustrated