Menu
Reply
Smeagy
  • 1
  • 0
  • 0
Joining in
100 Views
Message 1 of 2
Flag for a moderator

Disconnected in First Month Help

Hey, my virgin tv and broadband are both disconnected even though my bill is not due until 28th January. Who could I contact to fix this?

Thanks W

0 Kudos
Reply
Corey_C
  • 2.82K
  • 158
  • 226
Forum Team
Forum Team
43 Views
Message 2 of 2
Flag for a moderator

Re: Disconnected in First Month Help

Thanks for your post and for reaching out to the Community Forums, Smeagy,

 

Sorry to hear this has occurred. Has this been sorted since your post?  As this may be a collections related issue, regrettably there isn't much we are able to resolve from within the forums, however our link here may be able to help as well as get you in touch with the right team,  https://www.virginmedia.com/help/virgin-media-missed-payment

 

Cheers,

Corey C

0 Kudos
Reply