Virgin Media Community

[Smeagy]

Hey, my virgin tv and broadband are both disconnected even though my bill is not due until 28th January. Who could I contact to fix this?

Thanks W

[Corey_C]

Thanks for your post and for reaching out to the Community Forums, Smeagy,

Sorry to hear this has occurred. Has this been sorted since your post?  As this may be a collections related issue, regrettably there isn't much we are able to resolve from within the forums, however our link here may be able to help as well as get you in touch with the right team,  https://www.virginmedia.com/help/virgin-media-missed-payment

Cheers,

Corey C