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Joining in
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Direct Debit

ancelled my account within 14 day cooling off period but Virgin still taking money from my bank account

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Re: Direct Debit

Hi as this is a public forum any bill issues have to be dealt with via the phone, as they have to go through security questions.Regards Micky
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Re: Direct Debit

Hi Erall,

 

Thank you for your post. I'm sorry to hear this. 

 

Any money taken when an account is cancelled during the cooling off period will automatically be refunded.

 

^Martin

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