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Direct Debit payment

Scallywolf
Joining in

I can’t change date of Direct Debit payment via my online account.

I get a message that I have used all my options?

Current payment date is 10th of the month. I want to change it to 3rd of the month.

1 ACCEPTED SOLUTION

Accepted Solutions

Sabrina_B
Forum Team
Forum Team

Hi @Scallywolf.

Thanks for joining me in a private message, I am glad we got the Direct Debit sorted for you, should you need our help in the future, please do reach out to us again.

Have a good weekend.

Sabrina

See where this Helpful Answer was posted

2 REPLIES 2

Sabrina_B
Forum Team
Forum Team

Hi @Scallywolf 👋.

Thanks for reaching out to us. Apologies for the issues you are having in changing your Direct Debit details. We can certainly assist you, we would need to bring you in for a private message to discuss this and resolve. 

 

Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.

 

Thanks.

 

Sabrina

Sabrina_B
Forum Team
Forum Team

Hi @Scallywolf.

Thanks for joining me in a private message, I am glad we got the Direct Debit sorted for you, should you need our help in the future, please do reach out to us again.

Have a good weekend.

Sabrina