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Joining in
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Direct Debit bill

I am a new customer to VM and just received my first bill 2 weeks ago, my bill date is 22nd October, and it is due on 16th November. I am just wondering if I have a direct debit set up for my account, do I still have to pay the first bill manually or will it transfer automatically?

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Very Insightful Person
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Re: Direct Debit bill

normally a direct debt is setup by default, you can view your DD by logging in to your myvirginmedia account.. https://www.virginmedia.com/help/virgin-media-change-direct-debit-details

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Alessandro Volta
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Re: Direct Debit bill

If the DD is setup in time. Sometimes it isn’t and you’ll need to make a manual payment. 


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