Direct Debit Setup Issue

[Paul_M2]

Hi,

I am having an issue setting up a Direct Debit for my payments. I thought this was already active however since changing my package I have been making manual payments for the past few months. Every time I try to setup a Direct Debit the website crashes or gives me an error message.

I have now been charged a late payment charge.

Can anyone help?

Thanks!  

[Nathan_B]

Hi there @Paul_M2, welcome to our forum and thanks for your post.

Sorry to see you have not been able to set your direct debit up which has resulted in a late payment fee. I will be happy to help you with this so I will send you a PM to confirm your details.

Regards

Nathan

[Nathan_B · Accepted solution]

Hi @Paul_M2, thank you for PMing with me. I'm glad that I was able to help you with your issue.

Please feel free to post on the forum again if you need anything further.

Regards

Nathan