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Paul_M2
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Direct Debit Setup Issue

Hi,

I am having an issue setting up a Direct Debit for my payments. I thought this was already active however since changing my package I have been making manual payments for the past few months. Every time I try to setup a Direct Debit the website crashes or gives me an error message.

I have now been charged a late payment charge.

Can anyone help?

Thanks!  

Nathan_B
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Re: Direct Debit Setup Issue

Hi there @Paul_M2, welcome to our forum and thanks for your post.

Sorry to see you have not been able to set your direct debit up which has resulted in a late payment fee. I will be happy to help you with this so I will send you a PM to confirm your details.

Regards

Nathan

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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Nathan_B
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Re: Direct Debit Setup Issue

Hi @Paul_M2, thank you for PMing with me. I'm glad that I was able to help you with your issue.

Please feel free to post on the forum again if you need anything further.

Regards

Nathan

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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