Menu
Reply
  • 2
  • 0
  • 0
Joining in
263 Views
Message 1 of 9
Flag for a moderator

Direct Debit Date Change

Can anyone help me change my direct debit date? Changing it via text message with a robot is impossible.

0 Kudos
Reply
  • 1.84K
  • 106
  • 156
Forum Team
Forum Team
236 Views
Message 2 of 9
Flag for a moderator

Re: Direct Debit Date Change

Hi Ooo,

 

Thanks for your post and welcome to the Community Forums. Have you been able to get the date changed? If not let us know and I'll send you a private message to get your account details. Keep in mind this can only be done twice in 12 months. You can find out more here https://my.virginmedia.com/my-bills-static/direct-debit/change-direct-debit-date.html

 

Cheers,

Corey C

0 Kudos
Reply
  • 2
  • 0
  • 0
Joining in
235 Views
Message 3 of 9
Flag for a moderator

Re: Direct Debit Date Change

Hi there,

Thanks for replying. No I haven't been able to change the date.

My bill gets produced at the end of the month, however, I want my direct debit days for 27th of each month. 

Please help me.

0 Kudos
Reply
  • 1.84K
  • 106
  • 156
Forum Team
Forum Team
229 Views
Message 4 of 9
Flag for a moderator
Helpful Answer

Re: Direct Debit Date Change

Thanks for replying, I've sent your a private message.

0 Kudos
Reply
  • 1.84K
  • 106
  • 156
Forum Team
Forum Team
177 Views
Message 5 of 9
Flag for a moderator

Re: Direct Debit Date Change

Hi Ooo,


Your Direct Debit date has now been changed

 

Cheers,
Corey C

0 Kudos
Reply
Anonymous
Not applicable
80 Views
Message 6 of 9
Flag for a moderator

Re: Direct Debit Date Change

Hi.

I am also trying to change my direct debit date. Is this something you can help with?

Thanks.

0 Kudos
Reply
  • 4.66K
  • 185
  • 252
Forum Team
Forum Team
64 Views
Message 7 of 9
Flag for a moderator

Re: Direct Debit Date Change

Hi Sonia_Alp,

 

Thank you for your post and welcome to the community. 

 

You can change your direct debit date via your online account. 

 

Have you been able to try this: virg.in/myVM

 

^Martin

0 Kudos
Reply
  • 17.6K
  • 1.88K
  • 4.19K
Very Insightful Person
Very Insightful Person
61 Views
Message 8 of 9
Flag for a moderator

Re: Direct Debit Date Change

Unfortunately, that way is no longer available but it does point to the text route:

7C22ACA7-FED9-4502-8E42-D7CE9C06498E.png

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
  • 4.66K
  • 185
  • 252
Forum Team
Forum Team
60 Views
Message 9 of 9
Flag for a moderator

Re: Direct Debit Date Change

My apologies Sonia_Alp. I was unaware that had been removed. What I will do is send you a private message to assist with this. 

 

^Martin