Virgin Media Community

[Vokes]

Hi. My digital contract is not available online in my Virgin Media account.

"Unfortunately we don't have a digital copy of your current contract.

This may be because your contract dates back to before 2018 or you requested paper."

I have no record of it in my emails and cannot find a paper copy.

How can I obtain a copy of this?

I re-contracted with Virgin Media end of July 2019.

Cheers.

[Megan_L]

Hi Vokes,

Thanks for using the forums to get your contract resent! We can do this easily for you do no need to fret 🙂

I will need to send you a PM to get more info from you, I'll send this now.

Speak soon.

Megan_L

[Vokes]

Hi Megan_L, yesterday I replied to your PM with the information you requested.

Have you seen this?

Thanks.

[Chris_W1]

HI Vokes, Megan is off until Monday, I will look at the PM for you now. - Chris.