Didn’t receive my account number and area reference

[Junaid1]

Hi, I placed an order for an item and didn’t receive a welcome email following with my account number and area reference, I can’t even make an account with out them. So could I get some help please. 

[Sabrina_B]

Hi @Junaid1 👋.

Thanks for reaching out to us and welcome to the Community Forums. Apologies you are yet to receive the item that you ordered. We can certainly assist you, we would need to bring you in for a private message to discuss this and resolve. 

Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
 

Thanks.
 

Sabrina