on 20-01-2021 17:10
Hi there,
I was issued with a default payment of £80 on my file in September 2017 that I was not made aware of until today. I've now paid it.
1 - How do I amend my credit file to fix this
2 - How do i make a complaint regarding this
Answered! Go to Answer
on 20-01-2021 18:25
on 20-01-2021 17:17
on 20-01-2021 17:43
The main issue is I was not told about this outstanding payment until 3 years later. It's affecting me getting a mortgage and I need it sorted, do you happen to know a number I can phone to get this off my credit file
on 20-01-2021 17:46
on 20-01-2021 17:49
How do I make an complaint then regarding this because I was not made aware of this outstanding payment and now I'm potentially going to get declined for a mortgage and lose my house.
I've apparently had it on my file for 3 years and not once was it chased it or did anybody contact me to tell me about it
on 20-01-2021 17:59
on 20-01-2021 18:09
I do deal with my debts, but a normal competent company makes you aware of debts that are required to be paid.
Thanks for trying to help even if you didn't resolve the issue. I'll resort to emailing them as phoning VM is no use
on 20-01-2021 18:16
on 20-01-2021 18:22
Do you happen to have a number for me to call in?
on 20-01-2021 18:25