Default on credit file

[Aidan0310]

Have been trying to contest a default on my credit file for 6 months now and no joy

customer service lie to you,creditfileamendments only send standard emails obviously not manned

i have an ongoing complaint which they said they had resolved but havent

just lie to you constantly 

I have now made the decision to report them to information commission office as they refuse me a data subject access request

i have aright to any information they hold about me

i have also made complaints to financial ombudsman as they are displaying incorrect info about me owing money on my accounts which I refute

also ofcom to inform of there behaviour with regards to the way they treat customers 

it’s not acceptable and I am not going to let this rest as they want me too

disgraceful company to deal with 

a customer for 20 years and when you leave it’s like they punish you for it

[Reece_MH]

Hi Aidan0310 👋

Thanks for posting, and welcome to the Community Forums.

I'm sorry to hear you've had some trouble with a dispute regarding your credit file. So I can look into this further for you, I'm going to send you a private message. Please look out for it in the top-right, white envelope or by tapping your profile picture and then "Messages".

Thanks,