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AshleighJames
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Damaged Cabinet

Hello! The Virgin Media Cabinet across from my house has been ripped open and wires pulled from it and is badly damaged. It is outside the rising Brook library in Stafford, closest post code ST179LT.

I have called customer services who didn’t really understand what I was talking about, and has arranged for a engineer to come to my house to check my box. But it’s the cabinet that’s damaged, the box was ripped apart by a group of people around 12am last night and right after my services stopped working, I can imagine that anyone else connected to that box will be having the same issues. 

 

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Forum Team
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Re: Damaged Cabinet

Hi AshleighJames, 

 

Thank you for your post and welcome to the forums 🙂 

 

Firstly, I would like to thank you again for bringing this to our attention, as you can appreciate we sometimes don't know about these issues until it is reported. 

 

What I have done is escalated this to our team internally and as soon as they get back to me I will let you know. 

 

Thanks again. 

 

Ryan_N - Forum Team
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AshleighJames
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Re: Damaged Cabinet

Thank you for your reply Ryan, 

looks like one of your team are fixing or looking at the box now :)! 

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Re: Damaged Cabinet

Not a problem at all 🙂 

 

I would love to take every bit of credit for that haha! 

 

Cheers. 

Ryan_N - Forum Team
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