Thanks for your post and welcome to the Community Forums, bhambullet,
Sorry to hear that you have been having issues with your hub. I've run a remote diagnostic and our records indicate we have addressed the issue by phone, has everything been sorted since your post?
What issues are you experiencing that causing you to have to reboot the hub? Our online WIFI troubleshooter maybe able to help with your connection: https://www.virginmedia.com/help/virgin-media-no-wifi-connection
Cheers,
Corey C