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Customer Account Number and Area Code missing from contract information

Just joined

Like the title states, I am missing my account number and area reference code from the CIS I just received. Can someone help me get it asap please?

I want to change the delivery date of my installation kit since I wont be home on the specified date and I can't do that without being able to sign in.


Problem sorter

Hi @stormblessed 

Thank you for reaching out to us here, welcome to the community.

I am sorry to hear that you haven’t received full details of your order, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so I will send you a private message.

Thank you


Here to help! I'm an install manager helping out whilst working from home. Find out more