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Current Promotion Offer ends 11th December - how do i cancel it?

Hi, we have a Current Promotional Offer for Sky Movies which is due to finish on 11th December.  We don't want to start paying for it - how much notice do I need to give Virgin to cancel it and what's the best way of contacting them at the moment?  I've tried phoning and their livechat service, but no luck talking to anyone as yet.  Many thanks.

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Re: Current Promotion Offer ends 11th December - how do i cancel it?

30 days. Phoning just after 8am is best

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