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Supertone1001
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Credit

I am in credit on my last bill, when do I get this money back??

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Beth_G
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Re: Credit

HI Supertone1001,

 

Welcome to the Community Forums, I'm very sorry for our delayed response.

 

If you are in credit once your account has been disconnected then we will send out a cheque to you. If your final bill has been generated then it can take up to 45 days after the bill date for your cheque to be delivered.

 

If you need anything else or have any further questions please just ask.

 

Beth

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