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Credit

Hi, My Virgin media services we’re disconnected earlier this month and I have returned the equipment to virgin.

My question is regarding some credit which is owed to me, I understand virgin will send a cheque in the post after 35 days of disconnection, is this correct? Will I have to call them to chase it up or should I just wait 35 days and see if cheque arrives?

Would be grateful for any advice.

 

TIA.

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Re: Credit

Thanks for getting in touch Mfbham and sorry to hear that you've left us.

 

What you have been advised is correct, you will be credited via a cheque and it will take upto 35 days from your date of disconnection to arrive with you. You wont need to chase the cheque.

 

 

Regards

Steven_L

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