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Credit refund

Hello every one ,

Can some one advise on where I can see my refunded credit on my account, yesterday  I spoke to retention duty manager regarding misold pacakage. After making numerous calls and months of waiting I finaly got it escalated and  told Iwill be getting a refund. 

As of now I can't see the refund. Please kindly advise

Thank you 

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Re: Credit refund

Hi amin077456,

 

Thank you for reaching out to us in our community, I am sorry this took so long to resolve. this should show on your online account it can take up to 72 hours to update, the credit will also show up in your next bill.

 

Kind regards

 

Paul. 

 

 

 

 

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