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Credit on my account

I signed up for the deal that you got £150 credited to your account but I haven’t received the full amount?

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Re: Credit on my account

The easiest way to get a hold of someone is to message our first-line support on our live online chat. They are the best chance of getting someone to fix this issue.

If I've helped in any way, please give me Kudos and mark my response as a helpful answer!

Fancy £50 off your bill? Ask me how and you might just get it!

I am a serving Field Technician at Virgin however all responses on here are based on my experiences in the field alone and my own equipment at home and should be taken as such

Here to help! I'm a technician helping out whilst working from home. Find out more


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Re: Credit on my account

Thanks, I have tried 3 times, I was told I was getting transferred to someone to sort it but nothing happened.  I will try again, thank you.

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