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Credit limit

Has anyones credit limit changed without warning mines has went from 340 to 50 pounds 

William Brown
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Re: Credit limit

How Credit Limits for TV, Broadband and Phone are calculated has changed.

The old limits looked at your service charges, usage charges and any outstanding balances from previous bills, so were set at a relatively high amount to cover all of that.

Credit Limits now only look at usage charges, so have been reduced to reflect calls and TV PPV usage only.

https://www.virginmedia.com/help/virgin-media-credit-limits

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I work for Virgin Media - but all opinions posted here are my own
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