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Credit file discrepancy

Hi can anybody help with an email address or phone number for the virgin team responsible for updating clients credit reports? I have a discrepancy on my report regarding an old account I had with VIRGIN MOBILE TELECOMS. I urgently need to speak to this department but I'm having no luck with contact details.

Thank you

John

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Re: Credit file discrepancy

You'd need to speak to the Virgin Mobile Team, to see what the issue really is in-case it can be solved over the phone. If not then send the Credit File team an email with the details below.

  • Name
  • Account Holders Name
  • Full Address where you had the services
  • A photo or screenshot showing the Virgin error on your credit file
  • Contact details for yourself

They will investigate this and come back to you within 28 days.

creditfileamendments@virginmedia.co.uk


**
I work for Virgin Media - but all opinions posted here are my own
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Re: Credit file discrepancy

Thank you so much for that information I really appreciate it.

John

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