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Credit amendment

Dear Virgin

Can you please look into the matter I have raised via email regarding a credit amendment. This situation has resulted in me being turned down for a mortgage based due to my complaint that we had not recieved the service we were ultimately billed for leading to a black mark on my credit rating which is simply down to poor communication and resolution of the original matter.

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Re: Credit amendment

Sorry Mid1976, we don't have access to any emails that have been sent into the team from here.

 

I can take some details off you and check what is happening and maybe arrange for this to be looked into. 

 

Please respond to my private message and I can get this looked into a but further.

 

Regards

Steven_L

 

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