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Forum Team
Forum Team
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Message 21 of 22
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Re: Covid-19 bills

We do appreciate your frustration with this Charlied1979. I'm sure the team are looking into the complaint and will get back in touch with you as soon as possible. 

 

^Martin

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Very Insightful Person
Very Insightful Person
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Message 22 of 22
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Re: Covid-19 bills

credits for outages can only be given from the date you report it.
If you had any service at all then its not classed as an outage.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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