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busian
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Cost of VM

I have been with VM since the beginning, NTL world and Jones Cable before that. I am reasonably happy with service , my present contract ends in a few weeks but as a pensioner now cannot afford £90 per month so I called customer service and said that I would like the same deal as a new customer but was told that was not possible but as a valued customer I could have it for £66 per month. I thought bye bye Virgin but apparently my wife can sign up as a new customer. I shall contact the service team tomorrow ( they have a problem today ).

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Forum Team
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Re: Cost of VM

Hello Cost of VM

Thanks for your post 

Sadly we cannot have 2 active accounts at one property 

If you did decide to leave us, you would need to give 30 days notice 

Once the account is disconnected, A new account can be set up in a different name 

There will be a time between accounts opening and closing where you will have no service 

Gareth_L

 

 

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