I yesterday ordered the black Friday ultimate oomph offer and got confirmation:
I spoke with someone this morning who confirmed the order, I then get the contract and first bill estimate emails with completely the wrong price and including a manned install when it's going to be a self install:
I spent 90 minutes on the phone to the call centre and was told it is sorted but I have not received any emails since of a new contract or confirmation.
Can someone please confirm that everything is as it should be? I can't understand how it even happens that I take a deal and then the amount is more than twice as much.