I had a very short exchange with VM support regarding the recent 2023 price rises (i was told my curent £43 package would rise by £12). VM offered my current package at £34 for the duration of my existing contract.
It was very clear:
VM -"We can offer the current package for 34 pounds per month, until the end of your contract."
Me - "Yes, providing there is no change in service - i'm happy with that. Thanks"
I've just recevied confirmation of the changes:
1) Talk Weekends has been replaced by Weekend chatter?
2) The service charge is now £43, there are no details of any new discounts, and it states that some deals expire during the contract. It also added blurb about being able to raise prices during the contract, which makes me wonder whether the May 23 price rise would still be applied.
It's so tiring dealing with VM.