Contract expensive than quoted - M250 Fibre Broadband

[bugneacnatalia]

On 25 may I placed an order on Virgin Media for M250 Fibre Broadband 15 pounds monthly first 6 months and then 33 pounds monthly, and on the same day I got contract sheet with these prices that I quoted.

On the second day I got another contract sheet where was writed that I should to pay monthly 32 pounds monthly first 6 months and then 50 pounds monthly. It’s total different prices than I paid for.

I'm not agree with this change, because it's total different from what I quoted.  

[Alex_RM]

Hi bugneacnatalia,

Thanks for posting and welcome to our community 🙂

Sorry to hear there's been some confusion over your package and pricing, so I can take a closer look at this for you, I've popped you over a private message.

Alex_Rm