Menu
Reply
Willa1
  • 1
  • 0
  • 0
Just joined
173 Views
Message 1 of 2
Flag for a moderator

Contract Termination Fee

I have been charged a Contract Termination Fee for both internet and phone. I am out of contract period though so don't understand why I have been charged this. Please could somebody from Virgin Media look into this for me and explain the charge.

Thank you

0 Kudos
Reply
Zak_M
  • 4.71K
  • 268
  • 448
Forum Team
Forum Team
152 Views
Message 2 of 2
Flag for a moderator

Re: Contract Termination Fee

Good afternoon @Willa1 

 

Welcome to the forums and thank you for taking the time to post. 

 

I am sorry to hear that you have had some issues with your services.

 

Have you recently upgraded or down graded your contract prior to leaving, did you move address recently? 

 

Kind regards,

Zak_M

0 Kudos
Reply