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Contract Ended/ Ending. VM not interested in renewal

benno17
On our wavelength

I signed an 18 month contract on 12 July 2022 for the Ultimate Volt package. So by my calculation it should end 18 January 2024. According to a letter I rec'd in November, it ended on 11/10/2023. Have phoned 3 times to see what is available but none of the agents seem interested! They just want me to wait. What for I have no idea. The monthly price in January increases by 70% ... not affordable. Sky is considerably cheaper. Anyone got any ideas as to how to get VM to take an interest?

10 REPLIES 10

Sorry to hear this @benno17 

To best look into this, I have sent you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.

Thanks, 

Akua_A
Forum Team

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