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Contacting agent/rep

Joining in

Signed up to v media broadband withe promise of no installation charge. Notification of my likely first bill includes installation - Agent confirmed via text "There is no extra charges . I have to manually apply that credit for you" I have since been unable to contact him to ensure I am only billed for 2 months broadband!!!!



Forum Team
Forum Team

Hey Dandurand, thank you for reaching out and a warm welcome to the community I am so sorry to hear this.

I will send you a PM now so we can look into this, please keep an eye out for my message in your inbox.


Matt - Forum Team

New around here?