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JTS2202
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Contacting Customer Support

Can someone tell me how to get in touch with anyone at Virgin please?  Ironically I want to upgrade my package, but My Virgin Media doesn't connect, the phone lines don't currently work and there is no current link to web chat.  I might well be changing my mind fairly soon!

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Alex_RM
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Re: Contacting Customer Support

Hi JTS2202,

 

Thanks for posting and welcome to our community 🙂

 

I'm sorry for the late reply,

 

The lines are a little busier than usual, however agents are still working.

 

you can also reach us via text on +44753 305 1809.

 

Alex_Rm

 

 

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