I have over the past couple of weeks been trying to contact customer service as I still haven't received my mobile sim as part of my cable package that I pay £99 a month for and I also need a Wifi Booster. I think I am just going to switch to SKY!!!
I can help you in regards to the booster via our PM service, look out for the purple envelope in the top right hand corner for message
FMC can be contacted on 0345 454 1111. We're aware we have been experiencing high volume of calls to this number in recent weeks and my advice to any customer seeking to get through to our call centre is to try this number as soon as it opens at 8am to get to the front of the queue