Virgin Media Community

[Biglad777]

I’ve now been waiting 2 hours and 12 minutes to speak to someone on the app re moving house

second time I’ve tried, gave up after 15 minutes first time 

i even called, same rubbish service, gave up after 20 minutes 

ive screen shot all my info happy to go to ofcom, you’re actually worse than Sky, 

[Mbenbow]

Same issues and ofcom can't help without a deadlock letter but I can't get that either. Appauling service 

[Emily_G]

Thanks for the post Biglad777.

We don't put through house moves, package changes or cancellations over the forum but you can speak with the team by following options 1, 4 then 3 when calling on 150/0345 454 1111. 

Thanks, Emily.