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lindsayphillips
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Contact Change

I have broadband with Virgin and want to add my partner as the contact as he will need to negotiate on my behalf as I will be back at work soon. Anyone know how I go about doing this? 

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sophist
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Re: Contact Change

you should be able to set up delegated authority for your partner to have access to the account, though I don't believe that you can transfer the account. 

you'll likely have to do this over the phone or in writing though - probably phone. 

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lindsayphillips
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Re: Contact Change

Thought that might be the case. I'll try and phone on Friday... Thank you 

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sophist
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Re: Contact Change

best time to do it is when lines open if you want to avoid a long hold time - 08:00 (09:00 sundays)

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