Menu
Reply
lindsayphillips
  • 2
  • 0
  • 0
Joining in
125 Views
Message 1 of 4
Flag for a moderator

Contact Change

I have broadband with Virgin and want to add my partner as the contact as he will need to negotiate on my behalf as I will be back at work soon. Anyone know how I go about doing this? 

0 Kudos
Reply
sophist
  • 2.17K
  • 374
  • 539
Problem sorter
119 Views
Message 2 of 4
Flag for a moderator
Helpful Answer

Re: Contact Change

you should be able to set up delegated authority for your partner to have access to the account, though I don't believe that you can transfer the account. 

you'll likely have to do this over the phone or in writing though - probably phone. 

0 Kudos
Reply
lindsayphillips
  • 2
  • 0
  • 0
Joining in
113 Views
Message 3 of 4
Flag for a moderator

Re: Contact Change

Thought that might be the case. I'll try and phone on Friday... Thank you 

0 Kudos
Reply
sophist
  • 2.17K
  • 374
  • 539
Problem sorter
104 Views
Message 4 of 4
Flag for a moderator
Helpful Answer

Re: Contact Change

best time to do it is when lines open if you want to avoid a long hold time - 08:00 (09:00 sundays)

0 Kudos
Reply