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gka73
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Connecting my House/Street

Hi Im just buying a house and unfortunately cable is not too my property yet. I know that ten houses away just around the corner has cable, but its not been run along my road for some reason. Is there anyway I can find out if this is going to happen???? 

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Christy_D
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Re: Connecting my House/Street

If you can private message me the full address i can take a look for you.

Thanks

Christy


Here to help! I'm a technician helping out whilst working from home. Find out more


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gka73
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Re: Connecting my House/Street

Hi sent that to you

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Steven_L
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Re: Connecting my House/Street

Hey @gka73,

 

Have you been able to get this resolved with the help of @Christy_D?

 

Regards

Steven_L

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gka73
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Re: Connecting my House/Street

No I emailed with full address but had no reply yet

 

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Steven_L
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Re: Connecting my House/Street

Thanks for coming back to me @gka73.

 

Please could you send the same information to me via private message and I can get this looked into further for you.

 

Regards

Steven_L

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Steven_L
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Re: Connecting my House/Street

Hey @gka73,

 

Thanks for joining me in a private message and for confirming the details of the property you are moving to.

 

I have sent this mail to the serviceability team in your area and will let you know once I have a response from them.

 

Regards

Steven_L

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gka73
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Re: Connecting my House/Street

Many thanks, fingers crossed we can sort something

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Steven_L
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Re: Connecting my House/Street

Lets hope that we can get the services for you or at least an update of the timescale for getting services installed.

 

Regards

Steven_L

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Steven_L
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Re: Connecting my House/Street

Hey gka73,

 

I have had an update back from the team and there are no immediate plans to service your street but there is a cabinet close by that the team maybe able to extend this to install at your new address but we cannot give a time that this will be approved if it will at all but I will keep you updated on this, whenever I get a response from the team.

 

Regards

Steven_L