Virgin Media Community

[heskey100]

Hi. I rang up on Saturday 15th January and cancelled my tv and broadband account giving 30 days notice. Am I supposed to receive a confirmation email? Also my online account makes no mention that I have cancelled. Can someone please confirm my cancellation. Thanks

[Zak_M · Accepted solution]

Good afternoon, 

Welcome back to the forums and thank you for taking the time to post. 

You wouldn't get an email confirmation that you have cancelled your account. 

Kind regards,

Zak_M