I am absolutley furious
I asked for my package to be reduced. As i was struggling for 3 mths that beecame a battle and i ended up literally no heating to pay my bill... Then a manager contacted me and reduced my bill by adding a phone line apparebtly... However virgin cancelled the install until feb 21 and lo and behold again this month i have been wrongly charged
4 mths in a row.
Im sick of it now
Please someone contact me so i can end my conract... Cos other companies seem to actually care about their customers
This company is making me choose between food and heating or my kids being able to log on school e learning and me being able to contact family when we are all sheilding
Absolutly disgusted