Are you complaining about the price or the poor internet connection?
All internet companies have a sweet initial contract period and then jump by £10 or £15. Its the same with mortgages too.
My dad will be 81 later this year so my sympathy to the 81 year old on basic pension. If you read this thread below it will guide you to save money. But please follow the guide in detail or get a relative to help you.
https://community.virginmedia.com/t5/QuickStart-set-up-and/Leaving-Virgin-Media-Good-bye-old-friend/...
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M200 Oomph - 5GB SIM + 3 extra SIM family plan - BT whole Wi-Fi - Sky Q
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Don't cry over Virgin price increase instead speak to retentions team and negotiate a better deal.