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Complaint - Changing New Hardware

tecky7
On our wavelength

I would like to file a complaint against VM for sending me text messages to my mobile phone. 

In asking me, to return the old superhub back to you. 

When the investigation shows, I contacted you and you told me to throw the old hub in the bin.

The investigation shows, last week VM came to my home, but you failed to tell him to cancel the call out to my address.

Now recently, I have messages on my mobile phone for the chairman at VM.

1 REPLY 1

Steven_L
Forum Team
Forum Team

Hi tecky7,

Welcome back to the community and thanks for taking the time to post.
I’m sorry to hear of the issues that you’re having with the return of your old equipment, I can see that all charges have been removed from your account. I would be able to raise a complaint for you but I would first need to take some details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L