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Coming up to the end of my contract and want to reduce my package

Hi, 

As the title says, I am coming up the end of my first year of the contract and want to reduce my package when it ends. 
I can't find how to do this on the account page of the VM website, and was hoping someone could point me in the right direction. 

Many thanks, 

 

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Re: Coming up to the end of my contract and want to reduce my package

Hello

With regards to account issues I am afraid they cannot be dealt with in the forum. See here for more info https://community.virginmedia.com/t5/Digital-life/When-and-how-to-use-our-messaging-service/ba-p/425...

Due to the current situation there is a text message only service is available via: 07533051809 Just send a text with the issue you are facing and someone will get back to you as soon as they can. Please bear in mind at this time this service does also have a high load and may take quite some time getting back to you.

Regards Mike

I dont work for VirginMedia all opinions are my own.
39 years in IT.
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