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Cheque in deceased partner's name.....

Hi    Just changed the account from my deceased partner's name to mine via the Bereavement Team.  Received a refund cheque this morning made out to him instead of me.  No longer have any accounts in his name as they have all been changed to my sole name.  Does anyone have a number/name of a department I can speak to - or even an email address -  as I cannot face hanging on the phone to them again to be passed from dept to dept ... Thanks 

 

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Re: Cheque in deceased partner's name.....

I'm sorry for your loss.

You can call the Bereavement Team is 0800 952 2302 and they'll be able to sort that out for you.

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I work for Virgin Media - but all opinions posted here are my own
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Re: Cheque in deceased partner's name.....

Sorry to hear of this HeatherBB, the cheque should have been made out to you, if the details had already been changed. 

 

Please can you give our bereavement team a call on  0800 952 2302 and they can arrange for the correct cheque to be sent out.

 

 

Regards

Steven_L

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Re: Cheque in deceased partner's name.....

Thank you for responding - I will get on to them in the morning 🙂
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Re: Cheque in deceased partner's name.....

Thank you - I will get on to them in the morning 🙂

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Re: Cheque in deceased partner's name.....

Thanks Heatherbb.

 

Please do pop back to us here if you need any further help..

 

Regards.

 

Melissa

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