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Dmos1980
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Cheque Refund

Hello.

Could someone help me please?

Back in February, My wife received a refund cheque after she left Virgin Media. She used to have this account at her parents address, some time ago. Although the cheque was sent to our correct and present home address, it came with her maiden name on the cheque.

Does anybody know who / where I could contact to ask to have the cheque re-issued under her married name?

Thank You!

David..

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Tom_F
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Re: Cheque Refund

Hi Dmos1980, thanks for getting in touch.

 

Sorry to hear about the problems your wife has had with the refund cheque. So we can help further I will get in touch via PM. Just look out for the purple envelope & get back to me when you can.

 

Tom 

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用心棒
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Re: Cheque Refund

FYI: some banks may process the cheque if provided with documentation showing the link between names, for example a marriage certificate.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
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