Hi DaveT,
Thanks for posting on the Community Forums - apologies for our delayed response.
I am very sorry you've had such trouble reaching us so you can make changes to your package. I can see that you have created another post for this issue, where you mentioned on Tuesday that you were able to get it all sorted via text? If so that's great.
If you need anything else at all please don't hesitate to get back in touch.
Have a great weekend.
Beth