on 23-08-2023 19:52
i have this issue and i've been locked out without the facility to change my password
on 24-08-2023 08:21
Hi @AK2222
Thanks for posting and welcome to the community.
Please do make your own thread in the future 🙂
I'll send you a PM now to help with the online system.
Best wishes.
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill